Delivery & Installation

UK Mainland Delivery

Free Delivery on Most Products

Drop-off at Door Service





Our standard door to door service will deliver your item to your door but no further. For larger items you will please need to consider our "delivery and position" or "delivery and installation" services. Please be aware that safes and lockers can be extremely heavy and care must be taken with carrying and positioning to avoid injury or damage to property.

For more complex deliveries, we may ask you to complete a delivery questionnaire. The questionnaire is available on our Resources page.

IMPORTANT INFORMATION

WE ONLY ACCEPT ORDERS FOR DELIVERY WITHIN THE UK

IT IS VERY IMPORTANT THAT YOU CHOOSE THE CORRECT DELIVERY OPTIONS AT CHECKOUT THAT ARE REQUIRED TO SUIT YOUR DELIVERY LOCATION.

PLEASE READ ALL OF THE INFORMATION ON THIS PAGE TO ENSURE YOU MAKE THE CORRECT CHOICE AT CHECKOUT.

WE MAY ASK YOU TO COMPLETE A DELIVERY QUESTIONNAIRE BEFORE CONFIRMING YOUR DELIVERY AND IF THE ACCESS REQUIREMENTS ARE MORE COMPLEX THAN THOSE YOU SELECTED AT CHECKOUT, WE MAY HAVE TO ASK YOU TO PAY ADDITIONAL DELIVERY CHARGES.

Delivery & Position Service

Our delivery partner will place your item/s in a location of your choosing. ADDITIONAL CHARGES APPLY FOR ALL OF THESE SERVICES.

Ground Floor

We will deliver your item/s to a ground floor room of your choosing, providing there are NO steps or level changes. If there are any steps for ground floor access, you will need to let us know when you place your order and extra charges MAY apply.

Via a Lift

We will place your item into any lift-accessible room of your choosing, providing there are NO steps or level changes. Please ensure your lift has a suitable weight limit for the product/s you have ordered.

Via Stairs

Our delivery team will deliver your item into a room of your choosing via a flight of stairs. We will contact you for more information ahead of the delivery to understand the access requirements and number of stairs. Additional delivery charges MAY apply.

Delivery & Installation

We use experienced professionals to deliver and install your item/s into their final location. We may have to contact you after you place your order for a delivery questionnaire to be completed. ADDITIONAL CHARGES APPLY FOR ALL OF THESE SERVICES.

Ground Floor

We will install your item/s and fix the base of your item in a ground floor room of your choosing, providing there are NO steps or level changes for access.

Via a Lift

We will install your item and fix the base of your item/s in any lift-accessible room of your choosing, providing there are NO steps or level changes. Please ensure your lift has a suitable weight limit for the product/s you order.

Via Stairs

We will install your item/s and fix the base of your item/s in a room of your choosing via a flight of stairs. We will contact you for more information regarding access requirements ahead of the delivery.

Delivery FAQ’s

Additional charges for delivery via steps or stairs

Got more than one step? We can quote for these at the time of order. For certain items, we may need to come out and conduct a free delivery survey.

Where do you deliver to and what are the costs?

We only accept orders for delivery within the UK. Standard delivery is included to UK mainland addresses. We deliver to most areas in the UK, although some locations and courier availability can restrict our service. We charge a fee to deliver certain products to Northern Ireland, the Channel Islands, Isles of Scilly and the Isle of Man. At checkout you will be given the costs and installation options for your individual item.

When will my delivery arrive?

You will see the delivery timings for your item during the ordering process. For larger items being delivered inside your building our courier will contact you to agree a suitable delivery date.

Which courier do you use?

Our products are all shapes, weights and sizes so we use a wide range of couriers to suit.

INSTALLATION FAQ'S

Do I need to get my safe installed?

Many safes need to be installed either on a DIY basis or by a professional, especially if it comes with pre-drilled holes. Have a look at the product information.

How much does installation cost?

Although our prices don't include installation, we do offer an optional professional installation service, which you can select at the point of sale for most products. This is usually a chargeable service so read the product page for more specific info. You can arrange your own installation too but make sure you read the installation instructions included with your product first.

Important note: -

To meet the manufacturer's recommended Cash Rating, your insurer may insist on the safe being installed by a qualified installer. Please check with your insurer.

What does the installation service include?

When we deliver your safe, we will bring it inside your building and bolt it to the floor for you. You can have it installed wherever you like as long as there's adequate access, and no more than one step on the delivery route.

We can also install your safe to upper or lower floors accessed via stairs, or providing there's lift access that can take the weight. But please contact us with the specific information first.

If you'd like wall installation, you must first remove the skirting board and any other obstructions.

Can I install my own safe?

Absolutely. But please check with your insurer first. Some insurance companies insist that a qualified safe engineer installs the safe.

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